Privacy Policy

Introduction

We strongly support your right to privacy when using our apps.

Our privacy policy is simple: your data is none of our business. We make money by selling software, not by mining your personal information.

To the extent that our apps and websites can provide their functionality without doing so, we prefer to avoid collecting data from you.

In the cases where we do collect data, we try to be clear about why we're collecting it, tell you how long we keep it, delete it when we no longer need it, and give you the ability to opt out of collection whenever possible.

We use modern security measures to protect collected data, and limit access to only those employees who require access to perform their jobs. We may be legally required to disclose collected data to law enforcement or government agencies in some situations.

Support Interactions

When handling support requests from you, we collect:

This information is collected solely to help resolve your support inquiry. We retain support emails indefinitely in order to:

If you would like to remove support emails you have sent, contact support@buffereditor.com.

Application Usage Analytics

Our apps do not collect information about the way you use them. We do not track individual user behavior in our apps. We do not receive information from your device's displays, cameras, or microphones.

Information Collection and Use

For a better experience, and in order to provide our Service, we may require you to provide us, either directly or indirectly, with certain personally identifiable information, including but not limited to user name, and Oauth2 credentials. The information that we request will be retained by us and used as described in this privacy policy. The app uses third party services that may collect information used to identify you. Links to privacy policies of third party service providers used by Buffer Editor:
Google Sign-in and Google Drive Services
Dropbox

We may internally employ other third-party services, companies or individuals due to the following reasons:

To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform users of our Service that these third parties may have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

App Logs

Buffer Editor on your mobile devices will send anonymous logs to us as issues occur, as the access to the log files on mobile operating systems may be difficult. Your logs are directly sent to servers managed by Apple and are not disclosed to third-parties.

Update Checking

For iOS apps, update checking behavior is managed by the operating system, and the relevant information is processed by Apple respectively.

Email List

We do not collect any email lists.

Activation

For iOS apps, no activation request is sent to Buffer Editor-owned servers. Verification of your purchase may occur by processes and servers managed by Apple in this case.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and therefore we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new or updated Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Rights of EU Citizens Under GDPR

Citizens of the EU may exercise their rights under the General Data Protection Regulation, such as the rights of access and erasure, by contacting us with their request. We recommend emailing the request to support@buffereditor.com.

Questions and Feedback

Our privacy policies might change or be edited for clarity over time. Up-to-date information will always be available from this page.

Please contact us if you have any questions about our data collection or privacy policies. We'll be more than happy to discuss them with you.